Support
Email hello@playpenstudios.in. A real person reads it. Please say which game or app you're writing about, and what device you're on. It saves us having to ask.
Support for each one
| Game or app | Where to go |
|---|---|
| Linestone (formerly Blocktide) | hello@playpenstudios.in |
| Statesville | statesville.app/support |
| Ghostpen (formerly Ghostbuster League) | hello@playpenstudios.in · delete your account |
| Little Folds | hello@playpenstudios.in |
| Thoughts | hello@playpenstudios.in · delete your account |
Common questions
How do I delete my data?
It depends on the game. Linestone and Little Folds have no account and store everything on your device, so deleting the app deletes everything. Ghostpen has a Delete Account button on its Profile screen, which removes your profile and progress irreversibly. For Statesville, see its support page.
I paid for something and it didn't arrive
In-app purchases are handled by Apple, so refunds go through reportaproblem.apple.com. Email us as well and we'll help chase it.
I found a bug
Please tell us. Include your device, OS version, and what you were doing when it happened.